Shipping

How much does shipping cost?

Shipping is calculated at checkout. It depends on the final weight of your package, the destination country, and the postage type you select. You can see the shipping total during checkout before finalizing your order. This cost does not include any customs or duty fees your country may charge. 

When will my order ship out?

Turnaround time is approximately 3-5 days depending on the season and launch days.

How long does shipping take?

Any shipping estimate provided at checkout does not include processing times. For example, if a shipping speed says 4 business days, that means 4 business days from when Canada Post receives the package. It's just an estimate and not a guaranteed timeframe.

Please allow extra time for delivery due to the holiday rush.

Can I track my order?

If there is tracking available for the postage you selected, the tracking information will be included in your shipping confirmation email. Orders shipped as lettermail will not have tracking. 

What if there is a problem with my order?

If I sent you the wrong item, the item arrived damaged, or there is another issue, please email me at creativescapetransfers.com and I will do my best to correct issues.

What is your return policy?

All sales are final. I do not accept returns or exchanges. I will replace or refund an item if it arrives damaged.